Bolt-On Shipping Container Lock Box

"I rented a 20ft shipping container from On-Site Storage Solutions and was impressed by the quality of the product. It was sturdy, secure, and met all my storage needs."

"I wanted a pic of the container that I was interested in purchasing. They refuse to send pics or let customers look at the condition of the containers. I told the lady I would not be comfortable with purchasing it without pics that seems a little shady to me. The lady called back scolding me. In a world with a camera in everyone\'s pocket common sense tells me that the quality is probably below standard. So I used do diligence and I get scolded by this crazy lady. I hung up on her she called back a second time to scold me. I have an appointment with the competition later this week to purchase one after a inspection. USE YOU DO DILIGENCE and BE AWARE of the CRAZY LADY"

"Good price and fast transaction."

"Prices are.great. But the communication is terrible. You call for delivery and they tell you to hang up and request it via email. Oh thanks wish I knew that... And because I do not own or operate your business, I don't know what to write ... Or not to write in this email. Because I did not know how they own or operate their business, they showed up with my unit with the door loaded in the wrong direction and the driver tried to tell me it wasn't his fault... No one called to ask where I wanted it or what direction I wanted the door to open to. Because we were moving and selling our home I had a lot encounters with the staff and the communication is just... Aweful. UPDATE Read below their response. This are bad business practices. You rely on the customer to think of all the intricate details? As a business you have the responsibility to assure the customer experiences excellent service, including guiding them through details that are very important, but they may miss. And by the way, the first time I had it delivered, the rep asked me where it should go and what side the door to open to. The subsequent times, I had to bring that up. The last time I forgot and look what happened. Either you argue or learn from mistakes and perhaps improve your company. It's up to you."