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"Smooth transaction and excellent product quality. Would buy from them again."
- Aiden Hahn
"Prices are.great. But the communication is terrible. You call for delivery and they tell you to hang up and request it via email. Oh thanks wish I knew that... And because I do not own or operate your business, I don't know what to write ... Or not to write in this email. Because I did not know how they own or operate their business, they showed up with my unit with the door loaded in the wrong direction and the driver tried to tell me it wasn't his fault... No one called to ask where I wanted it or what direction I wanted the door to open to. Because we were moving and selling our home I had a lot encounters with the staff and the communication is just... Aweful. UPDATE Read below their response. This are bad business practices. You rely on the customer to think of all the intricate details? As a business you have the responsibility to assure the customer experiences excellent service, including guiding them through details that are very important, but they may miss. And by the way, the first time I had it delivered, the rep asked me where it should go and what side the door to open to. The subsequent times, I had to bring that up. The last time I forgot and look what happened. Either you argue or learn from mistakes and perhaps improve your company. It's up to you."
- Denise Reese
"I was very skeptical about the condition that my container was going to look like before it arrived. Starr assured me that if I purchased a \"one time shipped container,\" that it would be to my satisfaction. I was more that satisfied when I saw it coming down the road. The driver was extremely courteous and put that container exactly where we wanted it after a few tries due to our indecision in where we wanted it.. When we opened up the doors we were surprised how beautiful the hard wood flooring was. I am extremely satisfied with the service and how Starr handled my order. I recommend \"On Site Storage Solutions,\" if you are looking for a Container any size. Carr Starr."
- Mike Smith
"They delivered the containers on time and in good condition. I contacted the delivery team for the approximate time of delivery, and they delivered it earlier than expected which makes me happy. They placed the container on a tight spot and still managed to do it. Thanks for the service."
- Carol Wood