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"Not only was the customer service accommodating, but they kept me in the loop throughout the entire process of placing and sending my order."
- Doreen Dlamini
"Rene and the other staffs are very accommodating. They helped us from the beginning and didn’t let us feel awkward in any situations. I didn’t know much about containers, but they are still willing to help us. On site Storage Solutions is the container company that I trust."
- Emily Sanders
"Great experience with this company. Driver delivery showed up on time, excellent driver, was able to drop 20\' container is a tight spot with easy. Container was in very good shape.
This is 2nd time I have ordered a container from company and will definitely recommend them."
- Jan Wheatley
"Prices are.great. But the communication is terrible. You call for delivery and they tell you to hang up and request it via email. Oh thanks wish I knew that... And because I do not own or operate your business, I don't know what to write ... Or not to write in this email. Because I did not know how they own or operate their business, they showed up with my unit with the door loaded in the wrong direction and the driver tried to tell me it wasn't his fault... No one called to ask where I wanted it or what direction I wanted the door to open to. Because we were moving and selling our home I had a lot encounters with the staff and the communication is just... Aweful. UPDATE Read below their response. This are bad business practices. You rely on the customer to think of all the intricate details? As a business you have the responsibility to assure the customer experiences excellent service, including guiding them through details that are very important, but they may miss. And by the way, the first time I had it delivered, the rep asked me where it should go and what side the door to open to. The subsequent times, I had to bring that up. The last time I forgot and look what happened. Either you argue or learn from mistakes and perhaps improve your company. It's up to you."
- Denise Reese