“What I appreciate about this company is that they almost always meet or surpass their delivery date. They also provide excellent customer service, as you might expect. Thank you for your business!”

“On Site Storage does not deliver what they promise. They told us via phone and email and their web page (at the time) that all used containers were 12 years or less and wind and water tight. The container we received was over 20 years old, duct tape over venting holes and when we called to discussed, we were told the container is fine. Then we were told we had to prove that it was not wind / water proof. That is not the issue, the issue is they lied, the container is over 20 years which means we have loss at least 8 years of life on the container. I would not utilize this company, they are dishonest, especially their agent Star who I dealt with. I doubt these unethical people will even post this review… other places to go.”

“Rene and Mitchie were quick to respond to my needs for storage. Connex box was in good condition and driver was helpful in placing the box where I wanted it. Highly recommended these guys.”

“Prices are.great. But the communication is terrible. You call for delivery and they tell you to hang up and request it via email. Oh thanks wish I knew that… And because I do not own or operate your business, I don’t know what to write … Or not to write in this email. Because I did not know how they own or operate their business, they showed up with my unit with the door loaded in the wrong direction and the driver tried to tell me it wasn’t his fault… No one called to ask where I wanted it or what direction I wanted the door to open to. Because we were moving and selling our home I had a lot encounters with the staff and the communication is just… Aweful. UPDATE Read below their response. This are bad business practices. You rely on the customer to think of all the intricate details? As a business you have the responsibility to assure the customer experiences excellent service, including guiding them through details that are very important, but they may miss. And by the way, the first time I had it delivered, the rep asked me where it should go and what side the door to open to. The subsequent times, I had to bring that up. The last time I forgot and look what happened. Either you argue or learn from mistakes and perhaps improve your company. It’s up to you.”