“The delivery and setup were done swiftly with everything correctly installed from the start. The team worked efficiently, got the system running immediately and showed high professionalism. This made the process easy for the customer. Overall, the service was excellent and is highly recommended.”

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“Prices are.great. But the communication is terrible. You call for delivery and they tell you to hang up and request it via email. Oh thanks wish I knew that… And because I do not own or operate your business, I don’t know what to write … Or not to write in this email. Because I did not know how they own or operate their business, they showed up with my unit with the door loaded in the wrong direction and the driver tried to tell me it wasn’t his fault… No one called to ask where I wanted it or what direction I wanted the door to open to. Because we were moving and selling our home I had a lot encounters with the staff and the communication is just… Aweful. UPDATE Read below their response. This are bad business practices. You rely on the customer to think of all the intricate details? As a business you have the responsibility to assure the customer experiences excellent service, including guiding them through details that are very important, but they may miss. And by the way, the first time I had it delivered, the rep asked me where it should go and what side the door to open to. The subsequent times, I had to bring that up. The last time I forgot and look what happened. Either you argue or learn from mistakes and perhaps improve your company. It’s up to you.”

“Moving across the country is a daunting task that can test anyone’s patience and organization skills. But thanks to the incredible team at UNITS Moving and Portable Storage of Los Angeles, our recent move from the bustling streets of Los Angeles to the tranquil mountains of North Carolina was nothing short of amazing. From the get-go, their team displayed a level of attentiveness and responsiveness that truly set them apart. What impressed us most was how they managed to handle every single one of our requests with such ease and professionalism. It didn’t matter how big or small our concerns were; they were always there to ensure everything was taken care of. Their commitment to making our move as smooth and stress-free as possible was evident in every interaction we had with them. The efficiency and care they put into handling our belongings made us feel valued and respected as customers. It’s not every day you come across a company that goes above and beyond in such a genuine way. UNITS Moving and Portable Storage of Los Angeles truly understands the meaning of great customer service and they execute it flawlessly. We couldn’t be more thankful for their support during this significant transition in our lives. Their team made what could have been an overwhelming experience, a remarkably easy and positive one. If you’re planning a move, whether it’s across town or across the country, we wholeheartedly recommend UNITS Moving and Portable Storage of Los Angeles. They are simply the best at what they do and they have our utmost gratitude for helping us start our new chapter in North Carolina on such a high note.”