“Shopping with this company was a breeze, and the sales representative we spoke to on the phone was very helpful. He went above and beyond to make sure it was a positive experience for us since it was our first time shopping with them. Shipping was also incredibly fast, so we are very pleased overall. Thank you!”

“Prices are.great. But the communication is terrible. You call for delivery and they tell you to hang up and request it via email. Oh thanks wish I knew that… And because I do not own or operate your business, I don’t know what to write … Or not to write in this email. Because I did not know how they own or operate their business, they showed up with my unit with the door loaded in the wrong direction and the driver tried to tell me it wasn’t his fault… No one called to ask where I wanted it or what direction I wanted the door to open to. Because we were moving and selling our home I had a lot encounters with the staff and the communication is just… Aweful. UPDATE Read below their response. This are bad business practices. You rely on the customer to think of all the intricate details? As a business you have the responsibility to assure the customer experiences excellent service, including guiding them through details that are very important, but they may miss. And by the way, the first time I had it delivered, the rep asked me where it should go and what side the door to open to. The subsequent times, I had to bring that up. The last time I forgot and look what happened. Either you argue or learn from mistakes and perhaps improve your company. It’s up to you.”

“On-site is the most professional company I have had the pleasure to work with in a very long time. Star was a wealth of information & her costumer service is second to none. Peter the driver that delivered the container was very curious & well spoken. He went above & beyond to deliver a great container in top shape & clean. I will tell all about the great team work at on-site.”

“Had a great experience with On Site storage. This is the second conex I have purchased through On Site. Working with Von and Desiree was done in a short time line and they were pleasant, professional and followed up to make sure I was getting the specific storage unit and they coordinated with the delivery company and the schedule we agreed on. Excellent customer service and a shout out to the delivery company (Devoe Trucking) and the driver(Jeff) was spot on on setting up the conex. Thanks again for a pleasant experience.”