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5 stars
"My encounter with Onsite Storage Solutions while leasing a container was outstanding. Their team is proficient, and the quality of their containers is unparalleled."
5 stars
"Eloise, Diana, and Pretchi were all so prompt with their responses and overall turnaround time! They made this experience a breeze! Thank you!"
1 stars
"Prices are.great. But the communication is terrible. You call for delivery and they tell you to hang up and request it via email. Oh thanks wish I knew that... And because I do not own or operate your business, I don't know what to write ... Or not to write in this email. Because I did not know how they own or operate their business, they showed up with my unit with the door loaded in the wrong direction and the driver tried to tell me it wasn't his fault... No one called to ask where I wanted it or what direction I wanted the door to open to. Because we were moving and selling our home I had a lot encounters with the staff and the communication is just... Aweful. UPDATE Read below their response. This are bad business practices. You rely on the customer to think of all the intricate details? As a business you have the responsibility to assure the customer experiences excellent service, including guiding them through details that are very important, but they may miss. And by the way, the first time I had it delivered, the rep asked me where it should go and what side the door to open to. The subsequent times, I had to bring that up. The last time I forgot and look what happened. Either you argue or learn from mistakes and perhaps improve your company. It's up to you."
5 stars
"The spike in shipping container price is unbelievable. Ive been calling shipping container dealers left and right. Most of the companies are putting up products with telling the real price so it is very time consuming. Im glad that Onsite storage is very honest and will let you know upfront the price and the real unit condition. Exceptionally good customer service from start to finish which makes the price hike not a big deal. Sales person is very efficient and knowledgeable. Delivery went smoothly too. Awesome!"
