“Your delivery and set-up team went above and beyond customer expectations.”

“Prices are.great. But the communication is terrible. You call for delivery and they tell you to hang up and request it via email. Oh thanks wish I knew that… And because I do not own or operate your business, I don’t know what to write … Or not to write in this email. Because I did not know how they own or operate their business, they showed up with my unit with the door loaded in the wrong direction and the driver tried to tell me it wasn’t his fault… No one called to ask where I wanted it or what direction I wanted the door to open to. Because we were moving and selling our home I had a lot encounters with the staff and the communication is just… Aweful. UPDATE Read below their response. This are bad business practices. You rely on the customer to think of all the intricate details? As a business you have the responsibility to assure the customer experiences excellent service, including guiding them through details that are very important, but they may miss. And by the way, the first time I had it delivered, the rep asked me where it should go and what side the door to open to. The subsequent times, I had to bring that up. The last time I forgot and look what happened. Either you argue or learn from mistakes and perhaps improve your company. It’s up to you.”

“We ordered 2 20ft containers and were told they’d be delivered on Friday and Tuesday. We’ll we waited all day Friday then the driver Ceaser called and said there was an issue locating it and we agreed he could deliver it Saturday morning. He was a bit late but while unloading the first container he told me he had both containers prepared the night before and was going back for the other one same day!! Thank you Ceaser! You’re awesome! Containers are in really good shape and we’re really happy. And thanks to Eloise for all her help too.”

“It was painless and quick. I would order another container.”