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5 stars
"For those seeking onsite storage solutions, I strongly advocate for the services offered by Onsite Storage Solutions. They provide top-tier shipping containers, coupled with unparalleled customer service, executed by their professional and accommodating staff."
5 stars
"This place was excellent. Had my shipping container the very next day if I wanted it, but I told them Friday and it was no problem. They had it there super fast very affordable. I recommend on site storage solutions to anyone."
0 stars
"I had fun getting a container from them. Jhie was very helpful from start to delivery. They are very meticulous and they made sure I got what I needed. I got the 20ft container and Im happy on what I got. They offered a really great price. The quality is really great too. The delivery guy smoothly place my container on the spot I wanted it too. I recommend them if you are getting a container for the first time."
1 stars
"Prices are.great. But the communication is terrible. You call for delivery and they tell you to hang up and request it via email. Oh thanks wish I knew that... And because I do not own or operate your business, I don't know what to write ... Or not to write in this email. Because I did not know how they own or operate their business, they showed up with my unit with the door loaded in the wrong direction and the driver tried to tell me it wasn't his fault... No one called to ask where I wanted it or what direction I wanted the door to open to. Because we were moving and selling our home I had a lot encounters with the staff and the communication is just... Aweful. UPDATE Read below their response. This are bad business practices. You rely on the customer to think of all the intricate details? As a business you have the responsibility to assure the customer experiences excellent service, including guiding them through details that are very important, but they may miss. And by the way, the first time I had it delivered, the rep asked me where it should go and what side the door to open to. The subsequent times, I had to bring that up. The last time I forgot and look what happened. Either you argue or learn from mistakes and perhaps improve your company. It's up to you."
